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New Year’s Resolutions for the Overloaded

By on December 14, 2011No Comment


It’s hard to believe, but the New Year is almost upon us.  In the interest of not contributing further to your overload, dear reader, I’ll keep my resolutions brief.

E-mail – as demonstrated by the amount of coverage that the Atos e-mail ban received in recent weeks – is still a hot topic, so let’s try to fix it for 2012.

First, when preparing an e-mail message for the consumption of others, write it with the recipient in mind and please take a moment and read it for comprehension before clicking on Send.

Second, when replying to an e-mail, please read the entire message you are replying to.  It’s amazing how many people reply asking a question about what the writer very clearly covered in paragraph seven of the original e-mail.

Third, on the topic of even having a paragraph seven in an e-mail message, keep e-mail messages short and on topic.  Cramming three or four (or 10 or 20) topics and questions into one e-mail simply means that most of them will be ignored and unread.

I can’t promise this will remedy all of the ills of the world but following these three easy steps will Lower the Overload in 2012.

Happy Holidays! Happy New Year! Prosit Neujahr!

Jonathan B. Spira is CEO and Chief Analyst at Basex and author of Overload! How Too Much Information Is Hazardous To Your Organization.

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