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Financial Post: Is banning e-mails the answer to boosting productivity?

By on March 12, 2012No Comment

Ray Williams, writing in the Financial Post, discusses the contentious issue of e-mail and productivity.

Jonathan Spira, author of Overload: How Too Much Information is Hazardous to Your Organization, contends that information overload cost the U.S. economy nearly US$1-trillion in 2010 and that reading and processing just 100 emails a day can occupy more than 50% of a knowledge worker’s day, because it takes five minutes for the brain to get back on track after a 30 second interruption.

However, Nicholas Carr, author of The Shallows: What The Internet Is Doing To Our Brains, in a New York Times article argues that email in some ways was a Godsend, because it relieved companies of the expensive and increasing volume of telephone calls. But, he says, email also “removed the cost, both monetary and social from personal communication.”

For the younger generation, according to studies by James Katz, director for the Center for Mobile Communication Studies at Rutgers University, telephone calls were  replaced by social media platforms, and texting, because the communication is immediate and much more informal than emails.

Read the full article here.

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